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If your item arrives with production defects or flaws, there is no need to return it. ( We will not bear the cost of your return shipping fee.)
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We offer a $15 coupon for your next purchase.ģ. We resend a new order to you after you return the old one. (Our staff will ask for your backgrounds photo to check for damage or an error from us, please cooperate with us, thank you!)Ģ. If we send the wrong backdrop to you due to our mistake, please contact us. Because of the special nature of background products, we cannot make a second sale. We don't accept any return if our items have not been damaged when you get them. If have any problem please contact us by Email: strives to provide the highest quality products in the photographic industry. Please note, it's your own responsibility to find out about the import tax situation in your country.
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We will try to ensure the interests of our customers. The tariffs in Canada, Mexico, India, and Brazil are usual, and specific tariffs are regulated by the price of goods. We choose tax-included express in European countries, so you don't usually have to pay it. If you don't receive your package for a long time, please contact us, we will help you to solve the problem. Our delivery time is an estimated arrival time which is not guaranteed. There will be a 1-3 days difference of arrival time when shipping to the same country but different address. We usually ship orders via DHL, TNT, CNE, UPS, FedExįor most countries in North America and Europe, the expedited shipping time is about 3-6 business days the standard shipping time is about 7-15 business days.įor countries in South America and Africa, the expedited shipping time is about 5-8 business days the standard shipping time is about 10-18 business days. The production time of printed backdrops is about 1-2 days for sizes 3x5 FT, 5圆.5 FT, and 5x7 FT, and about 3-6 days for other big sizes. The delivery time includes the production time and shipping time. Starbackdrop ship worldwide! We will notify you if there is an issue with filling your order. In case you have a custom requirement of prints other than the ones mentioned under the Backdrops Category, please connect with us on through our customer care#: +91 9313732010ĪTTENTION: Actual backdrop colors may slightly vary from the ones in the pictures due to photographic lighting effects or sources and as per respective settings of your monitor screen or of phone screen.Custom Trade Shows & Promotional Events Backdrops – Fabric Media: The color tone or vibrancy may vary on the lower end or on the upper end considering the inherent properties of the fabric media and the multiple processes involved in printing the backdrops. – Canvas Media: The color tone or vibrancy may vary on the lower end considering the inherent properties of reflection resistant matte canvas.
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– Fabric Media: May vary by 2% to 7% when actually printed.Ĭolor tones and vibrancy may slightly vary from media to media, batch to batch or even from printer to printer considering multiple processes involved for respective media backdrop processing. – Canvas Media: May vary by 1% to 3% when actually printed. Sizes mentioned are the approximate sizes and may vary as per the respective media properties, as per its manufacturing structure and as per its printing process in different proportions on different medias as mentioned below: – Fabric Media: The Fabric orders that are confirmed after making complete payment from Thursday 12 noon to Thursday 12 noon will be processed and dispatched approximately on the immediate Saturday or Monday (Except for Holidays). The approximate turnaround time for respective medias are as follows: Carefully chosen high quality backdrops printed on premium media offering variety as well as unique concepts for all photography requirements.